Privacy Policy
Dr Reddy's Root Care Dental Clinic
Last Updated: 2026
At Dr Reddy’s Root Care Dental Clinic, we respect your privacy and are committed to protecting the personal information you share with us through our website, appointment forms, phone calls, WhatsApp, social media platforms, or in-clinic interactions.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for dental care services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you fill out an appointment form, contact form, or communicate with us, we may collect:
- Full name
- Phone number
- Email address
- Location
- Preferred appointment date and time
- Treatment interest or dental concern
- Message or inquiry details
Medical / Dental Information
If you voluntarily share your dental concern, treatment history, symptoms, X-rays, images, or reports, we may use this information only for consultation, appointment planning, or treatment-related communication.
Website Usage Information
When you visit our website, we may collect basic technical information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referral source
- Cookies and analytics data
This helps us improve website performance, user experience, and marketing effectiveness.
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to your inquiry
- To confirm or manage appointment requests
- To provide dental consultation-related communication
- To send appointment reminders
- To follow up regarding your treatment inquiry
- To improve website experience and clinic services
- To maintain patient records where applicable
- To send important clinic updates, if required
- To improve our digital marketing and website performance
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
Your information may be shared only in limited cases:
- With clinic staff or doctors for appointment and treatment purposes
- With trusted service providers who help operate our website, forms, analytics, or communication systems
- When required by law, regulation, legal process, or government authority
- To protect clinic rights, safety, or prevent misuse of our services
Any third-party service provider is expected to handle your information responsibly and only for the intended purpose.
4. WhatsApp, Phone & Email Communication
By submitting your contact details on our website, you authorize Dr Reddy’s Root Care Dental Clinic to contact you through:
- Phone call
- SMS
This communication may be related to appointment confirmation, treatment inquiry, follow-up, or clinic updates.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of online transmission or digital storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Analytics
Our website may use cookies, analytics tools, and tracking technologies to understand user behavior, improve website performance, and support marketing activities.
For more information, please read our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party platforms such as Google Maps, Instagram, Facebook, WhatsApp, or other external websites. We are not responsible for the privacy practices or content of these third-party websites.
8. Patient Confidentiality
Any medical or dental information shared with the clinic is treated with care and confidentiality. Such information is used only for dental consultation, diagnosis, treatment planning, or appointment-related communication.
9. Your Rights
You may contact us to:
- Request correction of your personal information
- Request removal of your information from our communication list
- Ask questions about how your data is used
- Withdraw consent for marketing communication
To make a request, contact us at:
Email: Juhinayak08@gmail.com
Phone: +91 99938 29717
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Us
For any privacy-related questions, please contact:
Dr Reddy’s Root Care Dental Clinic
1st Floor, Shaily Heights, above Bank of Baroda, near AIIMS Gate, AIIMS Campus, Tatibandh, Raipur, Chhattisgarh 492099
Phone: +91 99938 29717
Email: Juhinayak08@gmail.com